JP Corry are committed to creating a long-term culture of quality customer service.
Our customers are the lifeblood of our business which is why we strive to meet and exceed our customers expectations.
We conduct regular customer feedback surveys and use this information to address areas where we can improve. By actively listening and responding to customer feedback, we are able to shape policies and procedures that ultimatley deliver the best customer experience.
In 2016, JP Corry achieved an average Net Promoter Score (NPS) of 67. Although this suggests our service is great, we continually seek ways to improve, and engage with our customers to achieve the highest customer service standards across our branches.